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Amazon Care telemedicine service job listings indicate expansion



Amazon employees were told they could get call health care

Amazon Care, the company’s online medical clinic for its own employees, is trying to recruit half a dozen people in business development roles to “build and grow relationships with commercial and public businesses. ” Most roles were posted in the last month.

By forming a business development team, the company signaled an intention to expand more widely than its own employees. Amazon has a history of developing products that it tests with its own labor force before expanding into a wider population.

Additionally, someone familiar with business unit plans told CNBC that Amazon Care has begun reaching out to health plans and employers in the Washington area to discuss opportunities to expand beyond own employees. Plans are in an exploratory phase and may not result in expansion.

Amazon Care, launched as a pilot in the fall of 201

9, offers a virtual medical clinic for employees and their dependents in the state of Washington. The goal is to make it easier to access quality primary care online, and home visits are also available in some areas.

Amazon has moved further into the medical sector in recent years. In 2018, it acquired PillPack, which offers home drug delivery, and set up a pharmacy team under that division. It also has a health and wellness unit focused on voice applications within the Alexa team. The company moved into the wearable market in August with a device known as Halo to monitor the health and fitness of its users.

Telemedicine represents a huge market opportunity. It is expected to be worth more than $ 17 billion by 2026 as more people decide to engage with their doctors online. The coronavirus pandemic accelerated that migration, along with the federal government’s relaxation to make it easier for doctors to pay for an online visit.

In September, Amazon Care announced that it was expanding its service from its Seattle headquarters to all of its Washington State offices.

An Amazon spokesperson declined to comment.


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