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Apple prepares safe iPhone launch time at Express Pickup locations and store reopening

Express Pickup at Apple Aventura (Photo courtesy of @ jgrano305)

Apple has significantly expanded its new Express Storefront pickup service to help safely deliver customers to regions where the full in-store service could not continue due to COVID-19 conditions. New residences arrived as Apple prepares to enter the busiest product launch season of the year. The iPhone 12, 12 Pro, 12 mini, new iPad Air, MagSafe accessories, and HomePod mini will all be available in mid-November.

As of October 18, more than 90 percent of 271 U.S. stores reopened. All but 14 locations outside the US continue to service to some extent.

After the initial closure, reopening, and reopening of many stores due to the pandemic, Apple gradually opened most locations a second time, often by appointment only. Many customers unaware of the reopening are surprised to learn that iPhone 1

2 orders can be retrieved at their local stores.

Here’s what travel looks like right now:

Míc Sun mirrors the reopening of Apple Store data collected from the COVID-19 Apple Store tracker.

At least 23 Apple Stores in 8 US states, 3 in France, 2 in the UK, and 1 in Canada adopted Apple Express Storefront layouts prior to the October 23 launch of the iPhone. 13 of these stores reopen between October 18 and 20 in the United States states struggling to recover COVID-19 cases. The Express format helps Apple maintain safety without neglecting customers or encouraging excessive travel to the next nearest open store.

The design of the Apple Express Storefront was piloted in September in Burlingame, California. Express-format stores include a temporary wall at their entrance or an outdoor kiosk, placement of product shelves, and sales counters with plexiglass shields. The service is limited to getting online orders and Genius Support by appointment. With a subset of Express Storefronts, customers within the store may be allowed with a shopping appointment. Pickup methods for each store location are described in the Apple Store app.

Apple Store with Express Storefronts




  • Apple Adventures
  • Apple Brickell City Center
  • Apple Dadeland
  • Apple Lincoln Road
  • Apple The Falls



North Carolina

  • Apple Northlake Mall
  • Apple SouthPark


  • Apple CoolSprings Galleria
  • Apple Green Hills
  • Apple Saddle Creek
  • Apple West Town Mall


  • Apple Baybrook
  • Apple First Colony Mall
  • Apple Galleria Dallas
  • Apple Highland Village
  • Apple Houston Galleria
  • Apple Memorial City
  • Apple The Woodlands
  • Apple Willowbrook Mall


  • Apple Opera
  • Apple Rosny 2
  • Apple The Four Hours

United Kingdom

  • Apple City Stratford
  • Apple White City


If you want to try the latest iPhones for yourself, scheduling a Shop with a Specialist appointment is the best way to guarantee one-on-one service at your local Apple Store and in less time waiting in line. Note that a shopping appointment does not reserve a product to purchase or Genius Support. In many cases, Express Delivery from the Apple Store online is the easiest way to receive an order.

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