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Hy-Vee announces investigation of possible data breach



Hy-Vee announced on Wednesday that the company is conducting an investigation into a data incident involving the processing of its systems. The company said they are investigating a security incident involving payment processing systems focused on transactions at several Hy-Vee fuel pumps, drive-thru coffee shops and restaurants. According to Hy-Vee, the company has seen unauthorized activity in certain payment processing systems. Law enforcement is involved in the investigation. The following release was sent to KCCI by Hy-Vee officials: "Hy-Vee sincerely accepts card payment data security. We want to inform customers of an investigation we are conducting in a security incident involving our payment processing systems focused on transactions at several Hy-Vee fuel pumps, drive-thru coffee shops, and restaurants, as well as providing information on the steps we have taken in response and steps that customers can consider taking too. After recently seeing unauthorized activity on some of our payment processing systems, we immediately began an investigation with the help of leading cybersecurity companies. we have federal law enforcement and card payment networks. We believe the actions we have taken have stopped the law orisado. activity in our payment processing systems. Our investigation focuses on card transactions at our fuel pumps, drive-thru coffee shops, and restaurants (which include our Market Grilles, Market Grille Expresses and the locations of Wahlburgers who own and operate Hy-Vee). These locations have different point-of-sale systems than those found in our grocery stores, drug stores and within our convenience stores, which use technology point-to-point encryption for processing payment card transactions. This technology protects the encryption of card data by doing so. Based on our initial investigation, we believe that card payment transactions have been swiped or entered into these systems, which are used at our checkout lines, pharmacies, customer service counters, wine locations and spirits , floral departments, clinics and all other food service areas, as well as transactions processed through Aisles Online, are not involved. Since the investigation is in its very early stages, we do not have any further details to provide at this time. We will give our customers notice as we get more clarity about the specific time and location that may be involved. It is always advisable to closely monitor your card payment statements for any unauthorized activity. If you see an unauthorized charge, immediately notify the financial institution that issued the card because cardholders are not generally responsible for unauthorized charges reported in a timely manner. The phone number to call is usually found on the back of the payment card. "Check out the KCCI Breaking News and Weather App and KCCI 8 News for updates on developing this story.

Hy-Vee announced Wednesday that the company is conducting an investigation into a data incident involving its payment processing systems.

The company says they are investigating a security incident involving transaction processing systems focused on several Hy-Vee fuel pumps, drive-thru coffee shops and restaurants.

According to Hy-Vee, the company saw unauthorized activity in certain payment processing systems.

Law enforcement was involved in the investigation.

The following release was sent to KCCI by Hy-Vee officials:

"Hy-Vee takes security of card payment data seriously. We want to inform customers in an investigation we conducted on a security incident involving our payment processing systems focused on transactions at several Hy-Vee pumps, drive-thru coffee shops, and restaurants, including also to provide information on the measures we take and the steps customers may consider to take as well.

After the recent discovery of unauthorized activity in some with our payment processing systems, we immediately began an investigation with the help of leading cybersecurity companies .notify federal law enforcement and the credit card networks We believe that the actions we have taken have stopped the unauthorized activity of our payment processing systems. nsactions at our fuel pump, drive-thru coffee shop, and restaurant (which includes our Market Grilles, Market Grille Expresses and the Wahlburgers locations that Hy-Vee owns and operates). These locations have different point-of-sale systems than those found in our grocery stores, drug stores and within our convenience stores, which use technology point-to-point encryption for processing payment card transactions. This technology protects the encryption of card data by doing so. Based on our initial investigation, we believe that card payment transactions have been swiped or entered into these systems, which are used at our checkout lines, pharmacies, customer service counters, wine locations and spirits , floral departments, clinics and all other food service areas, as well as transactions processed through Aisles Online, are not involved.

Since the investigation is in its earliest stages, we do not have any further details to be provided at this time. We will give our customers notice as we get more clarity about the specific time and location that may be involved.

It is always advisable to carefully monitor your card payment statements for any unauthorized activity. If you see an unauthorized charge, immediately notify the financial institution that issued the card because cardholders are not generally responsible for unauthorized charges reported in a timely manner. The phone number to call is usually found on the back of the payment card. "

Check the KCCI Breaking News and Weather App and KCCI 8 News for updates on developing this story.


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