“We are investigating an issue affecting access to multiple Microsoft ( 365 services. We are working to identify the full impact and provide more information shortly, “the company said in a tweet at 5:44 pm ET. )
The company has identified affected services that include Outlook.com, Office.com, Power Platform, Dynamics365, and Microsoft Teams along with Teams Live Event.
“Existing customer sessions are unaffected and any user logged in to an existing session can continue their sessions,”; the company status page said.
According to Down Detector, a website that tracks internet losses, users report login issues, server connection and Outlook. The downtime started around 5 pm ET for Office 365, according to the site.
Microsoft attributed the outage to a recent platform change, but later indicated that it “does not follow the increase in successful connections after a recent change is restored. We are working to review additional simplification solutions while investigating we are the main cause. “
The company said it “sees improvement for many services after implementing mitigation measures” and will “continue to monitor services to ensure full recovery.”