Issues surrounding the latest Samsung phone do not interfere with the creators, whose new phone is still set to touch the shelves at the end of April.
According to a Samsung spokesperson, the issue with screen damage is the result of customers removing a top layer of the screen.
"The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from non-scratching scratches," they said in a statement on Some people who received a review phone ̵
] READ MORE:
* Samsung Galaxy Fold screens are falling over the days, new owners are saying
* Smooth Huawei Mate X beats Samsung Galaxy Galaxy and its big bezels
* The Samsung Galaxy Fold is a fantastic phone no one wants
* Samsung unveils the Ga laxy S10 and new folding smartphone
"Removing the protective layer or adding adhesives to the main display can cause damage."
This is not seen by a limited number of phone inspectors, but the company corrects this error by ensuring "This information is clearly delivered to our customers."
However, people who take care of the protective layer have completely reported breakages and said the phone is "totally unusable".
A number of publishers who received the phone which was surprised at this hearing was still launched in public, especially given the big price tag.
"Samsung will regret launching the Galaxy Fold like this. There are significant hardware issues here. For a $ 2000 phone, it's clearly not ready for consumers," tweeted Tom Warren, senior editor of The Verge .
According to Samsung, the screen depends on being opened and closed 200,000 times, or 100 times a day for five years.
Regards to the launch of the telephone, a spokesperson told the Wall Street Journal "no changes in plans".
The launch of April 26 in the US will continue. The date of the New Zealand launch will be announced.