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20 minutes – closing constraint on cash register at self-checkout



Retailers want to be sustainable. Because it fits so bad when daily self-checkouts print thousands of receipts and without even looking at them, they wander in the trash. In addition: Some of the automatically printed notes just reach the floor – at or in front of the branch.

Survey

The receipt …

Coop wants to stop this record-breaking madness. As you know for 20 minutes, the retailer adjusts the process during self checkout. Customers can choose from a click on Wednesday, if they want a receipt or want to give up the expression. According to Coop spokeswoman Rebecca Veiga, the retail plan plans to save nearly 325 tons of paper annually with the proposal.

Control without receiving?

Why, then, did Coop leave the compulsory note earlier? "In a pilot phase, we analyze customers' reactions and then make an informed decision," Veiga said. Upon self-checkout, it is clear that the cash register is not favorable.

Warranty documents will continue to be printed during self checkout. And what happens if a customer is selected for scanning staff after scanning? Because a possible check is triggered after clicking "Pay", the customer does not require a physical receipt in this case. "The staff has an insight into the electronic list," Veiga said.

Migros: "We need to make arrangements"

Migros is also working to free its customers from the task of check-in to self-checkout. But the systems are not ready yet. A receipt still has many functions, such as when you switch or if you are in control, says Migros spokesman Patrick Stöpper.

Stöpper says: "It is our goal to save as much paper as possible in this area. We know we need to make and want to make adjustments in this area. "

Unlike Coop-to-go, where vouchers are always printed asking for paid cash register, the retailer wants to serve them Keep cash registers on receipt. Coop refers to the possibility for supercard owners to send the receipt by e-mail after registration. Currently, a higher five-digit number of customers use this option, as Veiga says.

The Migros competitor is also aware of an electronic variation: anyone who links the Migros app to their Cumulus account can view the receipt automatically. "The receipt is still printed," Migros spokesman Stöpper said.

Lidl's copies of the cash desk were operated only upon request. In addition, Lidl reduced the length of the receipt by adding additional information.

"Measures allow us to reduce paper consumption by more than 30 percent," said Lidl spokesman Mathias Kaufmannn. In addition, the discount records a significant improvement in hygiene. "There are fewer records in the cash register area, which means less waste," Kaufmann said. Here the document is currently being printed. "Because we secured the zone with an exit gate, the customer needed the receipt to leave the area," Kaufmann said. A decline in expression can be thought of in principle.


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